Francoise McDougall

Experienced, well rounded Nurse

Healthcare Concierge- RN, The Victorian Assisted Living, Chatham, MA  Present


Coordinates and administers the service plan to meet the healthcare needs of the residents. Supervises the resident care assistants within the scope of practice.




Principal, Silver Thistle Healing Arts, LLC, Harwich, MA                                                     2010- Present


A holistic nursing practice dedicated to promoting healthy lifestyle choices through education, bodywork, yoga and yoga therapy. Specializing in pain reduction of the head, neck and back.




Director of Nursing, Latham Centers, Inc., Brewster, MA                                                  2010- 2011


Responsible for the medical/ nursing components of Latham Centers two programs, for developmentally delayed children, adolescents, and adults with Prader-Willi syndrome. Key duties include: staff supervision, DOE, DPH and DDS regulation compliance, general orientation, medication management, and training.




Nurse Informaticist-Per Diem, Southcoast Health System, New Bedford MA            2010


Responsible for staff education and support including “go-live” support. Monitored use of applications, system performance, hardware and software reliability. Assisted in PQI activities related to application implementation, as well as effect on work flow.




Principal, Windermere Wellness, LLC, Orlando FL                                                                2002-2004


A holistic nursing practice dedicated to promoting healthy lifestyle choices through education and specializing in the prevention and treatment of lymphatic system disorders, using lymphatic drainage and bandaging, yoga, and bodywork techniques.




Technical Service Representative, Medtronic Neurological, Minneapolis, MN 2001


Worked with Physicians and other healthcare professionals in helping cancer patients achieve a higher quality of life by managing their chemotherapy delivery via the SynchroMed implantable pump. Responsibilities included educating physicians and nurses on pump filling and programing, pre and postoperative in-services, pump troubleshooting and account support. Matching patient needs with appropriate services and helped with coding and pre-certification.




Practice Manager, Greater Orlando Neurosurgery & Spine, Orlando, FL                      2000-2001


A temporary position to realign  the practice during physician changes. My responsibilities included, staff supervision, staff education, payroll, practice marketing, regulatory compliance, managed care pre-certifications, billing and coding oversight.




Program Manager, Orlando Regional Healthcare Systems, Orlando, FL    1998-2000


Managed, coordinated and participated in a variety of administrative and clinical activities related to the Neuro Science Institute. Which included managing budgets, supervising staff and developing policies and procedures consistent with program objectives. Additional, responsibilities included a monthly Neuro Newsletter, bimonthly physician “grand rounds”, and establishing the multiple sclerosis clinic.


Clinical Education Specialist, Medtronic Neurological, Minneapolis, MN    1996-1998


Provided physician and other healthcare providers support in all aspects of movement disorders therapy and pain management (SynchroMed implantable pumps, spinal chord stimulators, and deep brain stimulators). Including, appropriate therapy choices, patient and staff education, pre-operative, intra-operative and post-operative support, device troubleshooting, and sales team support. Insurance billing and coding support.



Professional Summary

Registered Nurse with Business degree has 30 years of experience in medical and complementary health. Including practice management. informatics, marketing (traditional marketing techniques, social media and email campaigns) Currently working with an elderly population many of which have dementia. I am looking for an opportunity to be of service and gain knowledge in the area of Alzheimer's and dementia, while I prepare to begin my master's program.


University of Miami, Miami, FL                           Healthcare Advocacy Certificate        2012

Barry University, Miami Shores, FL                     Bachelor of Science                           2001

St. Petersburg College, St. Petersburg, FL         Associate of Science in Nursing        1983


    12 years of management experience


    10 years of critical care and emergency department experience


    10 years of teaching experience


    5 years of experience with managed care pre-certification and clinical/ pharmaceutical appeals process


    2 years of research experience


    1 year concurrent review experience


   Excellent computer skills proficient in various PC and MAC applications and operating systems as well as Meditech- EHR, EMAR- including bedside verification, CPOE and Therap- documentation software.


   Exceptional communication and interpersonal skills, used to provide excellent client relations


   Creative and flexible with an aptitude for critical thinking


   Highly organized, with a great ability to prioritize tasks to meet stated goals


   Ability to work independently on multiple tasks as well as with a team in fast changing environments


   Have had certifications for the following: Certified Emergency Nurse (CEN), Critical Care Registered Nurse (CCRN), Trauma Certification (TNCC-P), Advanced Life Support Instructor (ACLS), Basic Life Support Instructor Trainer (BLS)





Kundalini Research Center- Baba Siri Chand Ashram, Orlando, FL

                            Kundalini Yoga Instructor level I -200 Hours                                                2003

              Kundalini Research Center- Baba Siri Chand Ashram, Millis MA                              2013

                            Kundalini Yoga Instructor level 2, Stress & Vitality Module                                    

              Kundalini Research Center- Baba Siri Chand Ashram, Millis, MA

                            Kundalini Yoga Instructor level 2, Mind & Meditation Module                      2012

              Shadow Yoga Teacher Certification by Doug Swenson 40 Hours                            2003

              Japji Sahib- Teachings of Guru Nanak, Espanola N.M

                            June 15th- 18th                                                                                            2003

              Prana as Medicine

                            Guru Ram Das Center for Medicine & Humanology, Millis, MA                    2012

              Living Vitality of Your Authentic Self

                            Guru Ram Das Center for Medicine & Humanology, Millis, MA                    2012

              Radiant Child Teacher Training                                                                                   2012

                            Child Light Yoga, Dover, NH

              Kundalini Yoga for Facing Death & Transforming Grief                                                2012

                            Guru Ram Das Center for Medicine & Humanology, Millis MA                    

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